Shipping and Delivery Policy – Sneakers Style

At Sneakers Style, we are committed to providing a reliable shopping experience, with fast shipping and secure delivery of your orders within and outside the UAE.

Address Information: Please ensure you enter a complete and accurate address when completing your order, including:

(Street, building, neighborhood, city, and correct mobile number)

This is to ensure fast delivery and avoid any delays.

⏱️ Shipping and processing time

Within the United Arab Emirates:

  • Orders are processed and shipped within a maximum of 1 to 3 business days .
  • Delivery includes all emirates of the country.

Within the Kingdom of Saudi Arabia:

  • Shipping takes 5 to 7 business days .
  • Major cities include: Riyadh, Jeddah, Dammam, Khobar, and other cities.

Gulf countries:

  • Shipping time varies by country, and is usually within 5–7 business days .

⚠️ Note:

During peak seasons such as Ramadan, National Day, and holidays, shipping times may extend to 7–12 working days .

Shipping time includes:

  • Order processing
  • Packaging
  • Hand it over to the shipping company

If the shipment is not received

  • If the shipment is returned to the warehouse, it can be resent at the customer's request, with additional shipping charges incurred if applicable .
  • You can request a delivery re-attempt directly through the shipping company.
  • If the shipment is held up by the shipping company, the customer is provided with the necessary follow-up instructions.

Tracking notifications

  • When the order is shipped, you will receive a text message from the shipping company containing a tracking link.
  • If the message does not arrive, you can contact us via the store's WhatsApp to obtain the tracking number.