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Frequently Asked Questions
Your questions? Our answers are ready!
Everything you need to know about the SNEAKERS STYLY™ experience is here. Shop with confidence, we're with you every step of the way.
1. How do I determine my correct size?
We recommend checking our size chart before ordering. If you are between sizes, choose the larger size for optimal comfort.
2. How long does shipping take?
Shipping usually takes 5 to 7 business days . We will send you a tracking number so you can track your order at any time.
3. Can I return or exchange the product?
Of course! If the product is not suitable, you can return or exchange it within 3 days of receiving it according to our easy and clear terms.
4. Are the shoes genuine?
Yes, all our products are 100% genuine and imported from official brands. Quality and comfort are our priority.
5. How do I take care of my new shoes?
We recommend cleaning the shoes with a soft cloth and using quality care products to maintain their appearance and comfort for as long as possible.
6. Can I pay in installments?
Yes! You can pay using the installment service now, pay later via Tamara or Tabby for an easy and convenient buying experience.
7. Can I track my order?
Certainly, after your order has been shipped we will send you the tracking number so you can follow the shipment status step by step.
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